Shipping Policy

Sorrento Seasons Delivery and Ordering Process:

Delivery Time:

Below you will find the average delivery time for all our packages:

  • Once an order is placed, we take 1 - 3 working days to process the order. During the week, it takes one working day, but if you order on a Friday evening or at the weekend, it may take a little longer.
  • Once your order has been processed, it will be dispatched, and delivery takes an average of 8 - 12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team.

  

Ordering Process:
Placing an Order

The ordering process at Sorrento Seasons is straightforward and user-friendly.

  1. Add to Cart: Start by navigating to the product page and adding your desired item to your shopping cart. Click on the black "Add to cart" button. Ensure you've selected the correct variants before proceeding.
  2. Proceed to Checkout: Once your cart is ready, click on the "Proceed to checkout" box. On the information page, enter your correct address details. Double-check that all information is accurate, then click on the "Continue to shipping" button.
  3. Shipping Information: On the "Shipping" page, review your address details. Note that all shipments are sent free of charge as a token of our appreciation to our customers. Click on the "Proceed to payment" box to continue.
  4. Payment Options: Choose from various payment methods. At Sorrento Seasons, all payment options are SSL-encrypted, ensuring a secure payment environment. Available methods include:
  • Klarna (deferred payment)
  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • Paypal
  • EPS
  • Sofort
  1. Complete Order: After selecting your payment method, click on the "Complete Order" box. You'll be redirected to your chosen payment method. Follow the instructions to finalize your order.
If you encounter any issues with your order, please don't hesitate to contact us.s.
 
Shipping Costs:

We cover the shipping costs for every order. All of our products are delivered to your door 100% free of charge. There is also no minimum order quantity required.

 

Shipping Process:

Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.

To ensure that we can charge fair prices for our products, we have chosen to collect parcels in large quantities and ship them all at once once we have reached our minimum quantity. We hope for your understanding and willingness tohelp us create a better and healthier world.

Please note: Like many other online shops, we are very busy, and there may be delays due to the Covid crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

* To ensure your order is dispatched today, please contact us by email. Our service team will be happy to advise you on the right solution.